Track My Delivery processes vehicle GPS data from partner systems and delivery addresses provided by fleet operators to show customers delivery progress and estimated arrival times.
Data we store
- Operator account details (email, company name)
- Encrypted third-party credentials
- Route and drop details including postcodes and geocoded coordinates
- Cached vehicle positions while routes are active
- Signed customer tracking tokens (hashed) expiring at end of route day
Retention
Tracking links expire at the end of the delivery day. Operators should export any records they need before deleting routes. Vehicle snapshots are tied to active routes and removed when routes are deleted.
Third parties
- Partner systems — live vehicle GPS
- Google Maps — geocoding, maps display, and ETA calculations